Daily Ops Command

Today at a glance

📅 Loading this week’s operations…

Loading this week’s numbers…

My day

waiting on you

Needs attention

from People, Academy and Inventory

Ops Whiteboard

Training & compliance

Training is managed in Academy. This card shows only what affects dispatch.

Trip computer

this week to date, unless the view says otherwise

Trips and drivers by service line.

Completed trips by month, year to date.

Trips and on-time by service area.

Booked and run the same day · week to date.

Dead-head share of moving time by zone · target under 15%.

Vehicles in service right now — not a week figure.

Capacity assumptions

edit at //BACKEND

Attendance

Log call-ins, no-shows and tardies as they happen. Each occurrence carries a point value on a rolling window, so what surfaces is the pattern rather than one bad morning. HR reads the same numbers in People.

Conversations

The coaching conversations that happen before anything formal does — in the yard, on the phone, over WhatsApp. Log one straight after you have it and it lands on that person’s record in People, so a warning later has the history behind it instead of arriving out of nowhere. Formal verbal and written warnings are still filed in Reports.

Driver of the Month

The ops panel each rank their top three drivers, with a reason. Ryder scores it 3–2–1 and collects the reasons, so the month closes with a ranked result and the words to build the video from.

Onboarding

Activation readiness for new drivers. Sign-offs and the full curriculum live in Academy — this is the Ops view of who is cleared to drive.

NEMT Shift Cards

Loading the live fleet from Fleetio…

Client access badges

The badges Corewell issue us to get through their doors — skilled nursing, SecureCare, emergency departments. Each one has a vehicle it lives in and a place it actually is; when those differ it shows as out of place. Use Move the moment one changes hands, or this stops being true.